DeliverIT conference streams are dedicated to engaging the leading IT delivery strategies, methodologies and research.
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Associated Conferences
- Wireless Communications and Information Technology in Developing Countries (WCITD 2010)
- Biologically-Inspired Collaborative Computing (BICC 2010)
- Distributed and Parallel Embedded Systems (DIPES 2010)
- Artificial Intelligence in Theory and Practice (IFIP AI 2010)
- Network of the Future (NF)
- Enterprise Architecture, Integration, Interoperability and Networking (EAI2N)
- Human Choice and Computers International Conference (HCC9 2010)
Track 2: Virtual Technologies and Social Shaping - Young ICT Professionals Conference (YoungIT)
Industry Speakers
Abstracts and Biographies
There's a lot of talk and hype about cloud computing, but how useful can it be? ……and is it the future? Nick will explore how clouds and virtualisation are key to producing an agile, proactive, and responsive ICT organisation.
Darin Brumby is an internationally experienced business leader and visionary business technology strategist with over 25 years of transformational leadership experience gained at global market leading brands around the world. He has lived and worked in Asia, Europe and North America. A former Royal Australian Navy Officer and 1990 Gulf War veteran, Mr Brumby is currently the CIO at CrimTrac, the Australian Government Agency responsible for the provision of national information sharing solutions to support law enforcement agencies across state and territory borders. He has also previously held the positions of Business Transformation Director at Nationwide Building Society (NBS), the world's largest Building Society, and Group CIO for FirstGroup plc.
The Free-Flow Tolling Project successfully delivered Australia's first single gantry free-flow tolling system and involved a complex program of technical and civil works along with massive organisational change and a completely new business model. This session explores the business drivers and key delivery strategies that are the reason this project won the coveted international tolling industry Technology award.
Sue Caelers is currently Queensland Motorways' Chief Information Officer, heading up the Technology, Business Improvement & Development divisions and the Project Management Office. Sue joined Queensland Motorways in August 2005 as Information Systems & Technology Manager, where she established the company's technology division. In January 2007, Sue took the role of Project Director to lead and deliver the Company's Free-Flow Tolling Project. Sue holds a Masters Degree in Information Technology and a Degree in Education and has held a variety of management and technical roles in industries ranging from horse-racing to transportation. She has also lectured in IT at tertiary institutions both in Queensland and overseas.
The presentation will provide the background to the NBN decision and compare the approach being taken in Australia to other developed markets for Government to provide the investment lead to transition from the copper based network originally built to support the POTS service (ie Plain Old Telephone Service) to a high speed network that will support the full extent of high speed digital services emerging.
Using the extensive research of the ICT industry both in ANZ and the world, this topic reflects on the structure and contribution of the ICT industry in Australia, and the drivers and trends that that are reflected in the demand for changing skill sets of ICT professionals now and in to the future.
Ian Dennis is Chairman of the Centre for Innovative Industry Economic Research Inc and of Whitehorse Strategic Group Limited, a consulting company specialising in IT and innovative industry policy and strategy. Ian is a member of the ICT Sector Advisory Committee of Innovation and Business Skills Australia (IBSA); listed on the UN Roster of Experts in Technical Consultancy Services; is a United Nations approved International Trade consultant (UNCTAD/GATT) International Trade Centre; and a Registered Expert in Information Technology, Research Directorate DGXII, European Commission. He is "Gateway" accredited by the Australian, Victorian, and New Zealand Governments, to conduct evaluations and reviews of major Government projects. He was awarded an Australian Design Award for software in 1987 and was made a Life Member of the Software and Services Industry Federation in 1989 for his services to industry. He has served on the Boards of IT industry trade bodies (AIIA, ASHA, SSIFA), for longer than any other Australian, and is the only person to have been elected Chairman of two of these industry associations. He is immediate past Chairman of ACS Victoria. In 1998 he was elected a Fellow of the Australian Computer Society, for "significant contribution to the Australian information technology industry". In the last few years, in addition to a number of "Gateway" reviews, he has led a number of CIIER project teams including the ongoing ICT Skills Forecasting project, reviews of ICT in NSW, NT and Tasmania, developed the inaugural ICT Statistical compendium, and undertaken various studies for the Australian Computer Society.
Make no mistake – if cloud computing (or the Cloud, as it's more commonly known) is proven to be as strategically important as the pundits are calling it, there are some serious performance issues that need to be overcome.
Steve Dixon has nearly 25 years' of experience in the IT industry, primarily in the Australian and New Zealand networking markets. He has previously worked for UK company Case Communications (now Logical) in England and Australia, the Australian operation of networking vendor Cabletron Systems, and his own company Full Spectrum (later renamed Kinetica), now owned by Sonnet Corporation Limited.
Open Source software is gaining traction as a credible force within the IT industry but one thing that appears to be elusive is the ability to provide a sustainable commercial basis for producing software under licenses which give the user great freedoms. The Joomla project is one of the world's most popular Content Management System and has been able to foster an ecosystem that can sustain a viable commercial industry, yet remain true to its Open Source ethos based on the GNU General Public License. The paper looks at factors that have come together to make this possible.
Andrew Eddie is the owner of a small web consultancy based near Toowoomba, Queensland. While originally a Civil Engineer, he moved into the web application development field in 2000. Andrew has been involved in the Open Source Software movement in professional, volunteer and leadership capacities since 2002. His most notable contributions have been with the Project Management System "dotProject" (http://dotproject.net), the award winning Content Management System "Mambo" (http://www.mambo-foundation.org) and currently with the award winning Content Management System "Joomla!" (http://www.joomla.org), a project he co-founded. He has made minor contributions to other respected Open Source projects just as "phpDocumentor" and "Phing". Joomla! has risen to become one of the most popular free web based Content Management Systems that powers in the vicinity of 5 million web sites around the world. The volunteer organisation surrounding Joomla! ranges between 200 and 400 people spanning well over 60 countries. Andrew currently serves as one of the Development Coordinators which look after teams responsible for the development of new releases, quality control, maintenance and security of the software. This involves many volunteer hours and duties ranging between pure coding, organising project teams, strategic planning and people management. He speaks regularly in Australia and internationally, advocating the cost effectiveness of Open Source software and generally sharing his knowledge about how individuals and business can be empowered by using Joomla!. In addition to serving the Joomla! project as a volunteer, Andrew also assists the local authority, Toowoomba Regional Council, with its content management needs (particularly in preparation for and post-amalgamation) through its family of Joomla! based web sites. Additional reference information: http://www.ohloh.net/accounts/eddieajau/
SPARQ Solutions was formed as a new company through a merger which provided the opportunity to establish an organisational culture and leadership style that best serves the strategy of the company and the achievement of high levels of performance. SPARQ has successfully navigated a path to maturity in a period significant change for ENERGEX and Ergon Energy – with work programs increasing by a factor of three; the opening of the electricity market to full retail contestability; the sale of retail and gas businesses and now tangible progress in implementing Smart Grid technologies. This presentation outlines the learnings from SPARQ's 6 years of operations; particularly in relation to the roles effective culture and leadership play in delivering company performance.
Peter Effeney is the Chief Executive Officer of SPARQ Solutions, an ICT services company with annual revenues of over $130M. SPARQ Solutions was formed on 1 July 2004 by the amalgamation of the Information and Communication Technology (ICT) functions of Queensland's two government-owned energy companies, Ergon Energy and ENERGEX. Prior to forming SPARQ Solutions, Peter was a member of the Executive Management Team of Ergon Energy and has held a number of management, engineering and ICT roles. These roles included accountability for Customer Service, Information Systems and Services; and Business Process Development. Peter has also held secondments in roles as diverse as General Manager of Ergon Energy's Distribution Business and General Manager Workplace Health & Safety. Peter was previously the Integration Program Manager reporting to the Board Chairman for the formation of Ergon Energy through the merger of six regional distribution companies with Ergon Energy Retail. Peter holds a Bachelor of Engineering with 1st Class Honours; a Bachelor of Science in Computing; and an MBA. He is also a graduate of the London Business School Senior Executive Program.
I would argue as the co founder of Australia's largest online department store, that technology, somewhat paradoxically, is not what the future is about. As online retail starts to mature in Australia, the key focus of CIOs and CEOs is not about building seamless solutions, but rather identifying which ones to rent or buy. I would also argue that online retail simply via a website is also over. Multichannel retail is upon us, and with increasing "atomization" of brands via the internet, good etailers will identify key and efficient channels to meet their customers. The mobile revolution is also freeing up consumers from the confines of physical stores and websites. Lastly, shopping, whether offline or via connected technology, is best done socially.
Paul Greenberg is the co founder of DealsDirect, Australia's number one department store by web traffic * ( Experian Hitwise). Prior to exploring the opportunities of eCommerce Paul worked in commerce, and is a registered psychologist in NSW, and a Member of the Australian Psychological Society.
A pragmatic look at delivering IT now and in the future in a growing retailer as the opportunity through physical, online and mobile channels evolves. This presentation will address issues such as the governance of change, selection of appropriate technologies and the evolution of a single view of the customer.
Alan is an experienced Chief Information Officer and general manager who has worked in both fast moving consumer goods manufacturer and retail organisations. As a Kiwi he has worked in local, regional and global IT roles and has developed a broad international base of experience as a result.
Large organisations use a variety of approaches to promote themselves online using regionalised web presences. There are some common themes in examples across a range of industry verticals from media, general corporate, franchising and non-profit groups. Understanding how to reduce the cost of content acquisition and the cost of content publication while supporting regional creativity is critical to success in this arena. The talk describes the methods large organisations use to meet the challenge of re-enforcing their brand across each web presence yet still providing a mix of regional and national/international or centralized content. The role of the CIO has grown considerably since its first recognisable adoption into mainstream business. Initially a position filled by senior information and communications technology (ICT) professionals, the role has shifted focus radically over its short history, and today the modern CIO is facing pressures that only a few short years ago were not envisaged. So what's changed – everything's changed! The current demands are now focussed on business leadership, strategic technology execution, embedding business change and accelerating business innovations that deliver rapid competitive advantage. Successful business shapers understand that responsiveness, accountability and innovation are tied to their credibility. They are committed to developing the domain expertise, business acumen and leadership skills necessary to cut through the organisational issues that impede winning. This presentation is a 'call to arms' – an action manifesto describing the leadership toolkit you need to fulfil the mission – the mission of 'changing the business whilst running the business', to focus capacity whilst building capability, to strive for operational excellence whilst increasing business agility and to deliver innovative products and services. Are you making a difference ... or will you fade away?
Damian Hickey is Founder and CEO of Zac Ware. Founded in 2004, ZacWare is an Australian company with headquarters in Brisbane, Queensland, Australia at iLab, the Queensland Government IT incubator. It has operations in Australia, India and Romania. With SMACKB!Z and Freeway, ZacWare is at the forefront of internet based software development.
Telstra's Next G™ network is the world's largest national mobile broadband network and the largest and fastest national network in Australia. Telstra's investment in the industry-leading Next G™ technology has been a key enabler for a number of innovations throughout Australia.
Max Jennings is Director, Wireless Network Engineering, at Telstra Corporation Limited. Over the past 12 years Max has held executive positions firstly in Wireless Products and then in Wireless Engineering for Telstra. He has been intimately involved in the rollout and operation of Telstra's Next G network and is ideally placed to speak about the present and future opportunities for wireless technology and products.
The future has a way of arriving unannounced, but winners are never taken by surprise. Jackie Korhonen discusses new research and practical examples of how Australian and international companies are tapping into the disruptive forces of our time to future-proof their business and capture competitive advantage. Most importantly, she will address closing the intention gap –turning acknowledgment of the importance of innovation into strategic action.
Jacqueline (Jackie) Korhonen was appointed as Managing Director and Chief Executive Officer of Infosys Australia in December 2008. She is responsible for company strategy and leadership across Australia and New Zealand.
She brings with her more than 23 years of industry leadership in Australia and Asia Pacific. Prior to joining Infosys, she served as Vice President of Managed Business Process Services for IBM Australia & New Zealand. Previous roles include leadership positions in IBM's Financial Services practice across Asia and developing and managing its Consulting and Systems Integration practice.
A former professional tennis player in the early 1980s, Jackie spent time studying and working in Sweden as an engineer before returning to Australia to begin her IT career. She moved rapidly from technical to management and sales roles. Her international expertise was broadened when she lived in Singapore and later Beijing, leading complex deals in India, China and across Southeast Asia. She brings particular focus in empowering Australian and New Zealand organizations to become more competitive in the Flat World by leveraging the Global Delivery Model.
Jackie grew up in the western suburbs of Sydney and holds dual degrees from the University of Sydney.
Cloud Computing is purported to be the next major paradigm shift in our industry, and has the promise of curing all IT ills as far as the business is concerned ie: fast, low cost and easy. Rob will share some of his real world experiences in testing these assumptions in a mature in-house IT environment.
Rob Livingstone is currently the CIO at Ricoh Australia. He has previously held CIO roles in the manufacturing sector. Prior to being involve in the IT Industry, Rob has held a number of managerial roles in a range of industries including Defence-Aerospace, construction / mining, industrial and consumer packaging, manufacturing, freight and logistics. Rob's qualifications include: BSc Mechanical Engineering; Masters Degree in Industrial Engineering; MBA.
The traditional Datacentre as we know it today faces a number of fundamental challenges and external competitive threats. Explosive growth in data volumes, increasing demands for high speed information delivery, alternative models for service delivery and constant pressure to contain costs will require different approaches. Additionally, the emergence of 'cloud' service providers will place competitive pressures on internal IT departments as they highlight their lower cost, higher SLA computing environments. How can you use all of this to your competitive advantage? There is no doubt that Virtualisation is at the heart of change in the datacentre, dramatically improving the economics of providing capacity for applications. Initially applied to network, storage and server elements within the datacentre, virtualisation is now being applied to the desktop, unlocking huge potential and the delivery operational value. Virtualisation has also provided a foundation to change the economic model of the datacentre. It has also dramatically changed user service level expectations. Service delivery is expected within hours, not days or weeks. IT consumers have got used to self-service provisioning. They expect capacity to be scalable as their project progresses. Based on their consumer experience, they expect higher levels of availability than most in-house IT providers can supply – without the premium. But critically, they expect to pay for these services, based on usage, rather than the underlying physical assets. This presentation provides strategies and practical steps to reposition your datacentre services, so that your IT service delivery is competitive with external providers.
Victor Medici is a Principal Specialist at Data#3, responsible for helping organizations reengineer and reposition IT as services, through the development and deployment successful business cases based on innovative new architectures and business models, such as spanned virtual datacentres.
Trying to crack social networking for the enterprise seems to be the new commercial holy grail. How can a company successfully activate a social networking environment for more than 90,000 employees? Discover how CSC "cracked the code" and opened the door to a collaboration experience it once only dreamt of.
Benjamin has extensive experience in IT having been involved in a number of roles over his 20 year career in Information Technology ranging from applications development through service delivery to operations and strategic management. He has significant experience in the application of IT across the Manufacturing, Resources Industry Verticals and in services and outsourcing with particular interest in the use of Business Intelligence, Business Process Management and the successfully deployment of social networking in the enterprise. Benjamin has a Bachelor of Business majoring in eCommerce from Charles Sturt University and a Diploma in Computing Studies from Newcastle University.
The now fully connected digital world is presenting challenges to traditional business models in all areas. Global reach for enterprises of any scale is readily available. Transactional capability exists on a per unit basis for almost friction free unit costs. Opportunities are significant. What are the business models best suited to this environment?
John Puttick is Founder and Chairman of GBST Holdings Ltd – global provider of transaction processing solutions and services to the financial sector. GBST has 350 staff in offices throughout Australia and in London, Singapore and Hong Kong. Guiding GBST from start-up through to listing on the Australian Stock Exchange has been the highlight of a far-reaching career in information technology, education and community service. He is a member of the QUT Council; Adjunct Professor of University of Queensland and chairs South Bank Institute of Technology. John has participated in several international business development forums for the State of Queensland and is past member of the ICT Ministerial Advisory Group.
In implementing transformational business change it is critical to have alignment to corporate strategy and clear business focus, and accountability for the change. So how can IT take a primary role in contributing to the business transformation, and what are the IT disciplines, capabilities, skills and expertise required to support the delivery transformation business change for an organisation.
Baden Sharples, Chief Officer, Systems & Change, QSuper. Holding a Bachelor degree in Computing and with a background in consulting and IT senior and executive management Baden has over 25 years experience in the IT field. In his current role Baden has executive level accountability for ICT and a large portfolio of strategic business change at QSuper.
Industry and academic research highlights the continuing problem of misalignment between business and IT, evidenced by a succession of IT projects not delivering the promised business benefits. The importance to the business in exploiting the maximum benefit from its investment in IT is highlighted when we consider the predicted global IT spend will exceed $3.3 trillion USD in 2010. After 30 years of industry and academic discussion on how to achieve and maintain alignment, perhaps it is time to question the effectiveness of the pursuit of an alignment between a separated "Business" and its "IT". This presentation will introduce the concept of convergence as a new approach to managing business and technology together - for the effective delivery of business value from IT.
Scott Stewart is experienced with establishing new CIO roles in organisations that are lacking a business technology strategy and where there is little or no alignment between business and IT. He has over 10 years experience in senior IT management and has worked in the Financial Services sector for 20 years. Moving to IT mid-career means Scott is a CIO with a strong business and financial management background. Scott is passionate about the role and responsibility of CIOs in ensuring the convergence of business with technology and he is writing a book on this as well as undertaking a professional doctorate in IT at QUT with this convergence theory as his research topic.
The presentation will focus on the current challenges of enabling mobile transactions and a proposed solution with applications in the health, commerce/finance and education sector by ensuring transaction integrity with information assurance
Dr Clarence N W Tan, BSEE, MSISE, MBA (USC), PhD, FACS, F Fin (Aust), FInstBA, FBSC (UK) Entrepreneur in Residence Fellow, Bond University/Gold Coast Innovation Centre CEO and Chairman, Bond Wireless . Adjunct Professor, Faculty of Business, Technology and Sustainable Development, Bond University Adjunct Professor, Faculty of Engineering and Information Technology, Griffith University Dr Clarence N W Tan is the founder of Bond Wireless, a Queensland-based award-winning wireless software applications and services company. He is the recipient of the Queensland government's prestigious Entrepreneur in Residence Fellowship for 2010 at Bond University and the Gold Coast Innovation Centre at Griffith University which enables him to strengthen the ICT sector in Queensland. He is also an Adjunct Professor at both Bond University and Griffith University. He has over 45 academic publications including a book, book chapters and peer-reviewed papers in the area of soft computing and mobile applications. In addition Dr Tan holds two patents in mobility technology.
As leading edge organisations implement Agile methods such as Agile Governance, Agile Project Management and Agile Development to speed change, the broader organisational impact of these methods are typically ignored by the Agile experts. Agile methods are a disruptive force. Based on a 12 month Agile Implementation Programme for a major bank, this session explores these impacts and practical solutions to them.
Rob Thomsett is a thought leader in Agile project management models. Over his 40 years involvement in IT and business change, Rob has not only developed leading edge project sponsor and management methods but has been actively involved in teaching, writing about and implementing these methods globally. He is a Fellow of the ACS and an Industry Advisor to the I.E.E.E. He has keynoted at a number of European Agile Business Conferences.
